01. Receiving and acknowledging receipt of civil and official applications through Front Desk.
02. Providing regular update information in district information portal.
03. Electronic communication with ministries and other departments.
04. Dissemination of complaints/recommendations received through e-mail, website.
05. Conducting publicity campaigns in this regard and encouraging people to avail services.
06. Issuance of birth and death certificates.
07. Coordinating activities related to haat-bazaar lease of upazila and municipality, sale of tender schedule, received tender and
Remittance of sale proceeds to the authorities.
08. Conducting/coordinating general elections and elections held under local government councils.
09. Union Parishad Secretary Appointment, Retirement, Payment of Salaries and Allowances, Personal Documents, Oath-taking of Chairman, Resignation, Honorary Allowance, All Activities of Village Police, Training of Chairman and Secretaries, Determination of UP Boundaries, Tax and Budget Approval, Construction of UP Complex Building, RMP, LGSP , overall performance evaluation of UP.
10. Investigation of complaints related to Union Parishad, Upazila Parishad and Municipalities and office visits.
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS